F.A.Q

Frequently Asked Questions

Linux version has been tested and deployed based on Ubuntu 18 onward.

  • 1. Download the installation Pack.
  • 2. Launch the installation Pack.
  • 3. Follow the instructions and note the installation path.

Open Terminal:

If Serial Port is not opening it may be because the device file of the serial port does not have permissions to allow to currently logged in user to “read” or “write” to the serial device.

1. Open Terminal and replace <username> with your username.

If the group wasn’t found, or if you still get an error, the dialout group may have a different name.

1. Open Terminal and enter this command:

2. Take note of the group name in the response:

3. To add your user to the group, enter the following command in the terminal, replacing <group> with the group name from the previous step, and <username> with your username:

4. Sign in and out for the changes to take effect.

SerialTool is not deployed by an Apple identified developer at the moment. SerialTool is not containing any malware or harmful code like many other applications available on the internet and you need to override the security settings.

To override your security settings and open the app anyway, follow these steps:

  • 1. In the Finder on your Mac, locate the app you want to open.
  • 2. Don’t use Launchpad to do this. Launchpad doesn’t allow you to access the shortcut menu.
  • 3. Control-click the app icon, then choose Open from the shortcut menu.

  • 4. Click Open.

    The app is saved as an exception to your security settings, and you can open it in the future by double-clicking it just as you can any registered app.

Note: You can also grant an exception for a blocked app by clicking the Open Anyway button in Privacy & Security settings. This button is available for about an hour after you try to open the app.

To change which apps can open on your Mac, choose Apple menu > System Settings, click Privacy & Security in the sidebar, then go to Security. (You may need to scroll down.)