F.A.Q

Here is the answer to some frequently asked questions about using the free version of SerialTool.

• The free version can be used without any limitations and may also be installed on multiple machines at the same time within the same companies, organization, school, or university, without any issues related to royalties or specific usage restrictions.
• The free version of SerialTool can also be installed at clients’ premises, without any usage restrictions or obligation to pay royalties.
• If you purchase the time-limited PRO version, once the license expires, SerialTool will operate only in Free mode, regardless of the version currently installed on your PC.
• If you purchase a PRO license with unlimited installations, the PRO version can be extended to all installations regardless of their use. A daily limit of 5 installations is set for security reasons only. If this limit is not suitable for your needs, you may contact us to temporarily extend it to a larger number of simultaneous installations.
  A typical example is multiple PRO version installations in universities or schools, where all users or students need to install the PRO version at the same time.
• If you purchase the PRO version with no time or installation limits, you will have lifetime access to SerialTool’s PRO features, regardless of the version or the number of machines on which it is used. You may perform multiple installations at any time without any limit.
• In the case of multiple installations, the PRO version always refers to installations within the same company, organization, school, or university, and cannot be extended to install or use the PRO version for clients or third parties outside the entities mentioned above. This limitation may be changed only by prior written agreement.
• If you purchase the PRO version with no time or installation limits, you will have lifetime access to SerialTool’s PRO features, regardless of the version or the number of machines on which it is used. You may perform multiple installations at any time without any limit.
• The PRO license and its associated account may not be transferred, under any circumstances, to third parties.

The Portable version of SerialTool allows you to run SerialTool without installing it on your system or performing a setup. For the Portable version, we use the AppImage packager, which requires only that the FUSE library is installed on your system.
The FUSE userspace library (libfuse) is typically available via your distribution’s package manager. It is recommended to refer to the distribution's package manager of your specific Linux distribution.

Example on Ubuntu (>= 22.04):

$> sudo add-apt-repository universe

$> sudo apt install libfuse2

• 1. Extract the zip file you downloaded.
• 2. Install FUSE library.
• 3. Make the file executable using the terminal command:
  

  $> chmod +x [file name inside the zip, e.g., SerialTool_2.1.0_Linux64_Portable]
                            

• 4. Try launching it directly from the terminal:

  $> ./[file name inside the zip, e.g., SerialTool_2.1.0_Linux64_Portable]
                            

The ZIP archive containing SerialTool includes detailed instructions for installation.

If Serial Port is not opening it may be because the device file of the serial port does not have permissions to allow to currently logged in user to “read” or “write” to the serial device.

1. Open Terminal and replace <username> with your username.

ubuntu@ubuntu:~$ sudo usermod -a -G dialout <username>

If the group wasn’t found, or if you still get an error, the dialout group may have a different name.

1. Open Terminal and enter this command:

ubuntu@ubuntu:~$ ls -l  <port>

2. Take note of the group name in the response:

ubuntu@ubuntu:~$ crw-rw---- 1 <user> <group> 188, 0 1 jan 12.32 <port>

3. To add your user to the group, enter the following command in the terminal, replacing <group> with the group name from the previous step, and <username> with your username:

ubuntu@ubuntu:~$ sudo usermod -a -G <group> <username>

4. Sign in and out for the changes to take effect.

SerialTool is not deployed by an Apple identified developer at the moment. SerialTool is not containing any malware or harmful code like many other applications available on the internet and you need to override the security settings.

Due to enhanced security measures introduced in macOS 15.x Sequoia, applications downloaded from the internet may be flagged by Gatekeeper and prevented from running. If you encounter a message stating that “SerialTool is damaged and can’t be opened” or similar, it is not an error in the application, it is a result of the system quarantine flag.

You can enable SerialTool directly from MacOS Terminal (adjusting the path if needed):

sudo xattr -rd com.apple.quarantine /path/to/SerialTool.app

Press Return, then enter your administrator password when prompted.
Once the quarantine is removed, simply double-click the SerialTool.dmg file in the ZIP archive.

The ZIP archive containing SerialTool includes detailed instructions for installation.